Policies

Last updated: November 9, 2026

On this page: Refund policy · Terms of service · Privacy policy · Contact information

Refund policy

We want Time Bender to be an easy decision, so every purchase comes with a 30-day guarantee.

The 30-day guarantee

You have 30 days from your purchase to try Time Bender. If your weeks don’t feel fuller, email us within those 30 days and we’ll refund every dollar. No questions asked.

How to ask for a refund

Email connoradragi@gmail.com from the address you used to buy, with “Refund” in the subject line.

When you’ll get your money back

We process approved refunds within 5 business days, back to your original payment method. Payments are handled by our payment processor, Bonzai, and your bank or card issuer may take a few more business days to show the refund.

Payment plans

If you paid in installments, we refund everything you’ve paid so far and cancel any payments still to come.

After a refund

Your access to Time Bender and its bonuses ends once the refund is issued.

Please contact us before disputing a charge

If something isn’t right, write to us first. We’ll fix it or refund you, which is faster for you than a card dispute.

This policy doesn’t limit any rights you have under the consumer protection laws that apply to you.

Terms of service

These terms apply when you visit this website or buy Time Bender. By buying, you agree to them.

1. Who we are

Time Bender is a business based in Quebec, Canada. Our contact details are listed under Contact information below.

2. What you’re buying

Time Bender is a digital educational program. It includes the Two-Clock Method (11 short video lessons) and three bonuses: Guided Slow-Down Audio (4 tracks), the Memory Tracker (as a Google Sheet, a printable PDF and an Excel file) and the 7-Day Slow-Down Challenge. Nothing physical is shipped.

3. Access

Access is instant. After your payment, you’re taken to your welcome page with the link to your course, and the link is also included in your purchase email. Please check your spam folder, and contact us if you can’t find it.

4. Price and payment

Prices are in US dollars, as shown at checkout. Payments are processed by Bonzai and its payment partners, whose terms also apply at checkout. Taxes may be added depending on where you live. If you choose a payment plan offered at checkout, you agree to pay each installment when it’s due.

5. Refunds

Refunds are covered by our Refund policy above.

6. Your personal license

Your purchase gives you a personal, non-transferable license to use Time Bender for yourself. Please don’t share your access links, or copy, resell, redistribute or publish any part of the program. We may end access for anyone who shares it.

7. Educational purposes only

Time Bender is an educational program. It is not medical, psychological or therapeutic advice, and it doesn’t replace care from a qualified professional. If you’re dealing with depression, anxiety, burnout or any health condition, please talk to a health professional. The research we mention is general, results vary from person to person, and we don’t promise any specific result.

8. Intellectual property

All videos, audio, text, designs and templates in Time Bender belong to Time Bender or its licensors and are protected by copyright.

9. Updates to the program

We may update or improve the program over time.

10. Third-party services

We use third-party services to run this website, take payments and host the program, including Shopify, Bonzai and Google. We’re not responsible for interruptions caused by those services, but we’ll help you regain access if something goes wrong.

11. Limitation of liability

To the extent permitted by law, our total liability for any claim related to Time Bender is limited to the amount you paid for it. Nothing in these terms limits rights you have under the consumer protection laws that apply to you, including Quebec’s Consumer Protection Act.

12. Governing law

These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. If the law where you live gives you the right to bring a claim locally, that right isn’t affected.

13. Changes to these terms

We may update these terms and will post the new version here with a new date. The terms in effect when you bought apply to your purchase.

Privacy policy

This policy explains what personal information Time Bender collects, why, who we share it with, and the choices you have.

Person in charge of your personal information

The owner of Time Bender is responsible for protecting your personal information. You can reach them at connoradragi@gmail.com.

What we collect

  • Information you give us: your name, email address and billing details at checkout, and any messages or feedback you send us.
  • Payment information: handled by our payment processor, Bonzai, and its payment partners. We never see or store your full card number.
  • Information collected automatically: pages you visit, device and browser information, IP address and the actions you take on our website, through cookies and similar technologies, including Shopify’s analytics, the Meta Pixel and Microsoft Clarity. Microsoft Clarity records how visitors scroll, click and move through our pages, so we can improve them.

Why we use it

  • To deliver Time Bender, send your access link and process payments and refunds.
  • To answer your questions and provide support.
  • To send you emails about your purchase, and marketing emails only if you agreed to receive them. You can unsubscribe at any time.
  • To measure and improve our ads and website.
  • To keep our website secure, prevent fraud and meet our legal obligations.

Who we share it with

We only share your information with service providers that help us run Time Bender: Shopify (website hosting and analytics), Bonzai and its payment partners (checkout and payments), Meta Platforms (ad measurement through the Meta Pixel), Microsoft (website analytics through Clarity), Google (hosting the Memory Tracker template) and our email tools (to send your access and support emails). We don’t sell your personal information.

Information stored outside Quebec

Some of these providers store information outside Quebec and Canada, including in the United States and Europe, where privacy laws may differ. We use providers with appropriate safeguards.

Cookies, the Meta Pixel and Microsoft Clarity

We use cookies, the Meta Pixel and Microsoft Clarity to understand how visitors use our website and to measure our ads. You can block or delete cookies in your browser settings, and manage your ad preferences in your Facebook or Instagram settings.

How long we keep it

We keep your information for as long as we need it to provide Time Bender and support you, and for as long as the law requires, such as tax and accounting records, which in Canada are generally kept for six years.

Your rights

You can ask to see, correct or delete the personal information we hold about you, withdraw your consent, or stop marketing emails at any time. Email connoradragi@gmail.com and we’ll respond within 30 days. If you’re not satisfied with our answer, Quebec residents can contact the Commission d’accès à l’information du Québec, and other Canadians can contact the Office of the Privacy Commissioner of Canada. If you live elsewhere, you can contact your local privacy authority.

Shopify

This website is hosted by Shopify, which also processes some information about your visit. To learn more, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Children

Time Bender is intended for adults, and we don’t knowingly collect personal information from children.

Changes to this policy

We may update this policy and will post the new version here with a new date.

Contact information

Business name: Time Bender

Operated by: Rayan El Hajjab

Email: connoradragi@gmail.com

Location: Quebec, Canada

We aim to reply to every message within 2 business days.